- Most offices will have a good, fast broadband connection coming in. But when that connection is shared between 30 – 50 people, the effective speed comes down dramatically. And even if one person is uploading/downloading a big presentation or video, that can cause a temporary bottleneck on your connection. So do make sure that you have broadband speeds that are adequate for the number of people in your office and for the tasks that they do.
- Monitor usage diligently – take into account the fact that people could be downloading content or doing peer-to-peer sharing of files.
- Test your speed – tests from Speedtest.net will let you test your connection speed. Anything over 2 Mbps should give you a good user experience.
- Make sure that you have a reasonable configuration on your desktop. Ensure that you have a fast processor and enough memory for all your applications. If you see slow response on a SaaS application, close other applications and web-browsers on your desktop.
- Most importantly, use a fast web-browser. For Impel, we recommend Google Chrome or Mozilla Firefox. The browser is the only delivery mechanism for your SaaS application, so make sure you have a fast one. You may not think that a browser makes much difference, but we have noticed a 5 to 6 times difference in speed between Chrome and IE, for example.
- Make sure that you keep your browser environment clean. You may have inadvertently downloaded search tools and other plug-ins that could slow down your browser performance. We suggest you deactivate those.
- Clear browsing history and browser cache on a regular basis for faster browser speeds.
Like with any other technology, you need to make sure that your infrastructure is adequate and well-maintained, for a good user experience with SaaS. Regardless, we do have customers out in the field, using Impel effectively on a data card. So all of the suggestions above are really guidelines to ensure better performance. So go ahead, have a great user experience with SaaS.