Is your CRM easy-to-use?
“We are using CRM software for sales and related activities. However we are not growing our business, our executives are finding this software very cumbersome and difficult to work upon. I’m in a fix whether to keep using this solution as we have invested in to this or to go for some simple, cost effective CRM software”?
Does this sound like something you’ve heard? Well that’s true!
Finding the right CRM solution that meets your requirements is one thing but getting your team to use it efficiently is a challenge. Technology alone cannot win user acceptance. The User Experience, or how easy it is for the end-user to navigate and use is the key to acceptance. While choosing a CRM for your organization you need to focus on who the end-users are. And what they are trying to do. Most importantly how effectively and easily they can work with the new software will determine whether the software gets used at all.
You will be able to grow your business only when you have a productive workforce, empowered with a simple, fast and easy-to-use CRM system. Handling CRM business processes with an easy-to-navigate interface is not only extremely convenient, but it also saves you time and money.
Welcome to the brand new look of Impel, where we’ve put the power of CRM directly in your hands. The more user-friendly, more “active” interface enables you to get your sales and marketing tasks done faster and more efficiently. The default screens are laid out to give you access to only the fields that you would require most often. The pages have a clean feel with simple menus and no confusing icons so that even occasional users can use the system without any training.
But if you need additional fields to configure Impel to your business, then go right ahead. A simple drag-and-drop interface lets you create your own fields and drop them into a layout that reflects your business. So if your sales team is used to working with paper-based forms, then you have the power to make your Impel screens look exactly like your paper forms. And you can do all this on your own with Impel’s intuitive interface; no phone calls to anyone, no more e-mails, no need to pay for customization. Impel’s new Web 2.0 interface makes your team more productive and efficient; while saving you time and money.
